Shipping policy
Standard Shipping - Ground
1–5 business days within the contiguous U.S.; Delivery is by the end of the business day.
Please allow 12 to 36 hours to prepare the shipping.
Express 2 day - Second day
Delivery by 4:30 p.m. in 2 business days to most areas (by 7 p.m. to residences). Please check transit times. Perishable items (fresh and frozen truffles) will be shipped via second day only Monday to Wednesday. If you place an order after 3pm (EST) on Wednesday your perishable order will be shipped out next Monday.
Express Standard - Next day
Next-business-day delivery by 3 p.m. to most U.S. addresses; by 4:30 p.m. to rural areas. Check transit times. Perishable items (fresh and frozen) will be shipped via Express standard only Monday to Thursday. If you place an order after 3pm (EST) on Thursday, your order will be shipped out next Monday.
Express Priority **Saturday delivery - Fedex Saturday Delivery
Ships Friday, arrives Saturday after order is shipped, by noon, 1:30 p.m. or 4:30 p.m. (Saturday Priority Service is not available in all areas)
ABOUT SHIPPING
We specialize in shipping and in order to offer to our customers the best service we ship all our products in special FedEx boxes at our discounted rates, we ship all orders containing perishable items (fresh and frozen truffles, frozen mushrooms) only via Fedex Express. If your order includes perishable or combined perishable and non-perishable items, it will be shipped either Next Day or Second Day.
To ensure that we send you the freshest possible product, we ship perishable items in a foam isolated box with ice packs. These boxes and packs are specifically designed to maintain full product freshness while in transit.
We strongly recommend that someone be available to receive the delivery, sign for the package, and refrigerate perishable items immediately upon arrival.
We also use Fedex for non-perishable items, you can choose from the following shipping methods: Fedex Ground, Fedex 2nd Day, and Fedex Standard Overnight.
We do not ship to P.O. Boxes or APO/FPO addresses. We do not ship on Saturdays or Sundays. Orders placed during the weekend will be processed the next business day.
Due to shipping limitations, we are unable to ship packages for delivery on the following Federal holidays: New Year's Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day & Christmas Day.