Shipping Info & Operating Hours

All orders must be placed by 3pm EST / 12pm PST to ship the same day.
Once your order ships, you'll receive a tracking email.

Orders placed on Friday will ship the following Monday.
If you want your order to be delivered on Saturday, you must place your order by Friday, 3pm ET/12pm PT and select Saturday Delivery at checkout (premium charge).

Requests for specific shipment dates CANNOT be accommodated.
All perishable items are shipped Priority Overnight (fresh truffles, caviar, butter, frozen products).
All other items are shipped Ground. Allow 5-7 business days for delivery.
Delivery times vary between 8am-8pm local time and may be impacted by inclement weather or National holidays.
Orders placed for Pick Up will need to be pick up within 48 hours
For more questions email help@urbani.com

For holiday orders, please consider the follow delivery dates:

December 24th: Open until 3 PM (no shipping Fedex next Day available ). Pickups until 12Pm
December 25th: Closed.
December 26th, 27th, 30th: Open as usual.
December 31st: Half-day (no shipping Fedex Next day available ). Pickups until 12PM
January 1st–3rd: Closed for inventory (no shipping, deliveries or pickups during this period).
January 6th: Regular operations resume.

Friday, December 23rd by 3pm EST is the last day to order before the holidays with Saturday overnight shipping
New York in- store pick ups available December 24th until 12:00pm EST
Urbani is closed December 25th
New York in- store pick ups available December 31st until 12:00pm EST
Urbani is closed January 1st 2025 to January 3rd 2025